What we say and do has an impact and it is important to consider how powerful words can be. We all know the the rhyme "Bricks and bones may break my bones, but words will never hurt me." And it is true, words themselves won't physically break your skin, but I do believe words can break your spirit especially if you are feeling vulnerable. It is also too easy to fall into the trap of retaliation and lowering yourself to level of the bully. So what can we do about it? You can't help it if someone says something inappropriate to you, you have to learn how to deal with that, but you can do something about the language and words you use.
Do you know of those people who fly off the handle without stopping
to think about the consequences of what they're saying? Someone who just
reacts to something someone said or did and starts attacking that
person with cruel accusations? The damage could be so profound, it will
forever sever the relationship. In business, this could forever impact a
career in a negative way.
You’ve
probably observed this in others many times. Maybe even in yourself.
Whether it’s at work, with friends or in some type of social situation,
many people speak their minds before thinking. There are many
who “fly off the handle” and don’t stop to think about the repercussions
of their words. I cringe when this happens because I know people are
going to get hurt, and later on people will be sorry for what they said.
But the damage is done.
How important are words and speaking to business leaders? Leaders should think about words as being so powerful that they might
be the main reason a leader will succeed or fail. Sure, a leader who
doesn’t choose his words carefully may succeed to some degree, but the
truly great leaders are great orators, as well.
Think about one of
the greats: President John F. Kennedy, inaugurated on Jan. 20, 1960. He
is known for his famous line: “And so, my fellow Americans, ask not
what your country can do for you, ask what you can do for your country.”
Within
the words we speak is an emotional potency. Each word that we use can
have a colossal impact. A word from a manager or boss, may, at first
glance, seem inconsequential. But never think of words as
inconsequential. Instead, think of them as powerful. Words can build up
or tear down. They can motivate or discourage.
Words influence
others and build relationships at work and personally. They can tear
down relationships. Simply put, language holds massive, colossal power
to manifest change, whether it’s good or bad.
Marcus Aurelius,
the Roman Emperor from 161 to 180 AD, considered to be one of the most
Stoic philosophers who ever lived, said: “Perform every act in life as
though it were your last.”
We can take this a step further and say: “Speak every word you say in life as though it were your last.”
Sometimes,
it might be best to not say anything at all. I was always told that if
you can’t say something nice, don’t say anything.
As Benjamin
Franklin said, “Remember not only to say the right thing in the right
place, but far more difficult still, to leave unsaid the wrong thing at
the tempting moment.”
Choose the words that you speak very carefully because they have the potential of accomplishing nearly anything or destroying nearly
anything. Just one negative comment can ruin a person’s day. A few
might even ruin the person’s life. On the flip side, one positive and
encouraging comment can be just enough to increase employee engagement,
create healthier cultures and make more of a difference in an
individual's life than you will ever know. We tend to overlook the small
things in life.
The way you speak -- the attitude and tone --
reflects the person you are and impacts everything around you. It can
greatly contribute to your success or “non-success” both in business and
your personal life. So next time, think before you speak. It will make all the difference.
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